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Creating an Account in the MyReveal App

This guide provides step-by-step instructions to create an account in the MyReveal App. Follow these steps if you have not already set up a user account.

Updated over 5 months ago

1. Creating an Account Through the App

When starting the account creation process, a user creation video will automatically pop up on the app screen. Watch the video for guidance or follow the steps below if needed.

  • Open the MyReveal App and tap on Create Account.

  • Enter your full name and email address.

For Individual Accounts Using a Personal Email:

  • After entering your information, select No for the question: Do you want to be part of a company or organization with a JTR account?

  • Check the boxes for Terms of Service, Privacy Policy, and Product Updates & News, then tap Next.

  • A confirmation code will be sent to your email. Enter the code to complete the account creation process.

For Corporate Accounts Using a Personal Email:

  • After entering your information, select Yes for the question: Do you want to join a company or organization taht already has a JTR account?

  • Check the boxes for Terms of Service, Privacy Policy, and Product Updates & News, then tap Next.

  • The app will prompt you to enter an Organization Code, which you should have received from JTR. Enter the code and tap Next.

  • A confirmation code will be sent to your email. Enter the code to complete the account creation process.

For Corporate Accounts Using a Corporate Email:

  • Enter your full name and corporate email address. Wait for a few moments while the system verifies your email domain.

  • If your email domain is recognized, you will see a message: It looks like your email belongs to [Company Name], which already has an account. You will be added to your organization's space.If you prefer not to be added to your organization's space, please register using your personal email.

  • If this message does not appear, [email protected] contact us at the address.

  • Once the message appears, continue by checking the boxes for Terms of Service, Privacy Policy, and Product Updates & News, then tap Next.

  • A confirmation code will be sent to your email. Enter the code to complete the account creation process.


2. Advantages of Creating an Account

  • Facilitate Team Collaboration: Easily collaborate with team members using shared access to devices and data.

  • Centralized Management: Manage devices and settings from a central account, simplifying administration.

  • Real-Time Data Sharing: Share data between stores and offices instantly for seamless operations.


Troubleshooting

If you encounter issues during account creation, please refer to the support link or contact [email protected] for assistance.

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