1. "Analyze Task Failed" Error
Check your device’s software version. An outdated version may affect the analysis process.
Check for updates. If a new update is available, update your device to the latest software version.
Verify your internet connection. Ensure that the connection is stable and there are no interruptions.
Restart the device. A simple restart may resolve errors occurring during the analysis process.
If the issue persists after checking all settings, contact support for further assistance.
2. Daylight Is Not Turning On
Check the device’s power connection. Ensure that the adapter or power source is properly connected to the device.
Use the original adapter. The adapter included in the package or another adapter with the same technical specifications should be used.
Using a different adapter may affect the device’s lighting function. An incompatible power source can prevent the light from turning on.
If using a power bank, make sure it supports 20V and at least 45W PD.
Restart the device. A simple reboot may resolve lighting-related issues.
If the issue persists after performing all checks, contact support for further assistance.
3. The Camera Is Running Slowly And There Is A Focusing Problem
Change the device’s location. If the Wi-Fi signal is weak, moving the device closer to the modem or router may improve performance.
Test your internet connection. Slow internet speed may cause delays during analysis.
Check the Wi-Fi signal strength. Reduce the distance between the device and the modem or use a Wi-Fi extender to strengthen the signal.
Close background applications. Too many open applications on your mobile device may affect the app's performance.
Update the device’s software. Outdated software versions may slow down the analysis process.
Restart the device. Turning the device off and on after prolonged use can improve its performance.
If the issue persists, contact support for further assistance.